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Privacy Policy

By using our platform, you acknowledge and agree to the terms outlined in this Privacy Policy.

Effective Date:  01/11/2025

Last Updated:  01/11/2025

Business Name: Bharatke Nexus Innovations Private Limited

Registered Address: 161/32-b, Ground Floor, Khazan Basti (Maya Vihar), Nangal Raya, South West Delhi, New Delhi – 110046, India.

Contact: support@bharatke.com

Please read this Privacy Policy carefully before accessing or using our platform.

At Bharatke,

We understand that the information you share with us — especially for your business listing, verification, and promotion — is personal and confidential. This “Personal Information” may include details that identify you or your business, such as your name, contact details, business credentials, documents, or preferences.

At Bharatke, we are deeply committed to protecting your privacy and ensuring that all information is handled responsibly, transparently, and in full compliance with applicable Indian data protection laws and regulations.

1. Introduction

Welcome to Bharatke (“Company,” “we,” “our,” or “us”).

We are a digital platform built to empower independent business owners by providing them personalized webpages to sell products and services without the burden of traditional website costs.

Your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our platform, website, or related services (“Services”).

By accessing or using Bharatke.com, you acknowledge and consent to the collection and processing of your data in accordance with this Privacy Policy.

2. Information We Collect

We collect information that is provided by you, collected automatically, or submitted for public display on our platform.

Information You Provide

  1. Account & KYC Details
    • Name, email, phone, address, business registration, GST, and verification documents.
    • Collected for identity verification, onboarding, and compliance with Indian laws.
  2. Public Business Information
    • Business name, logo, description, contact details, products/services, social media links, and photos.
    • You voluntarily provide this information to be displayed publicly on Bharatke.com.
  3. Payment Information
    • Payment data processed through third-party gateways such as Razorpay.
    • We do not store your full card or banking details.
  4. Communication Data
    • Includes messages, inquiries, or feedback shared through contact forms, support, or email.

Automatically Collected Information

We automatically collect technical and usage data when you access our platform, such as:

  • IP address, device information, browser type
  • Pages visited, session duration, referral sources
  • Cookies and tracking pixels (via services like Google Analytics)

You can control cookies via your browser settings. Disabling cookies may limit site functionality.

3. Purpose and Use of Information

We use your information to:

  • Verify your identity and activate your Bharatke account.
  • Display business profiles and enable discovery by customers.
  • Process payments and manage transactions via trusted partners.
  • Provide customer support and respond to inquiries.
  • Enhance and secure the platform experience through analytics.
  • Comply with legal, tax, or regulatory requirements.
  • Prevent fraud and protect users from misuse.

We do not sell or rent your personal data to any third party.

4. Publicly Shared Information

Certain information you submit (like your business name, logo, or contact details) will be visible to the public on Bharatke.com.

By submitting this data:

  • You consent to its public visibility.
  • Bharatke is not responsible for third-party use or misuse of publicly available data.
  • You should avoid posting sensitive personal information in public fields.

5. Third-Party Services and Data Sharing

We share limited data with trusted service providers who help us operate safely and efficiently, including:

  • AWS – cloud hosting and data storage
  • Razorpay – payment processing
  • Google Analytics – site performance and analytics
  • Mailchimp – marketing and email delivery
  • KYC/Verification Partners – identity and compliance checks

All partners are required to maintain strict confidentiality and security standards consistent with Indian IT and data protection laws.

We may also share information:

  • When required by law or regulatory authorities
  • To prevent fraud, enforce our Terms, or protect users

During mergers, acquisitions, or business transfers, subject to confidentiality

6. Data Retention and Deletion

  • We retain user data only as long as necessary to:

    • Provide and maintain our services
    • Meet legal and accounting requirements
    • Resolve disputes and enforce agreements

    Upon account deletion or written request, we will delete or anonymize your personal data unless retention is legally required.

7. International Data Transfers

Your data may be stored or processed on AWS servers located in India, Singapore, or the U.S.

We ensure that adequate security measures are in place to protect your data regardless of where it is processed.

8. Data Security

We apply industry-standard safeguards to protect your information, including:

  • Encrypted data transmission (SSL/TLS)
  • Firewalls and restricted access control
  • Regular audits and monitoring

Despite our efforts, no online system is completely secure. Users are encouraged to:

  • Keep login credentials private
  • Avoid sharing sensitive data through public messages
  • Report any suspicious activity to support@bharatke.com

9. User Rights

Under the Digital Personal Data Protection Act (DPDPA), 2023, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to:

  • Access, review, or correct your data
  • Withdraw consent for processing
  • Request deletion or deactivation of your account
  • Know how your data is used

To exercise these rights, contact us at support@bharatke.com.
We may verify your identity before processing your request.

10. Cookies and Tracking Tools

We and our partners use cookies, web beacons, and analytics tools to:

  • Personalize your experience
  • Analyze usage patterns and traffic
  • Improve performance and marketing efforts

Third parties (e.g., Google, Meta) may also use cookies for ad personalization. Bharatke does not control such external cookies.
You can disable cookies via your browser settings.

11. Children’s Privacy

Our platform and services are intended for users aged 18 and above.
We do not knowingly collect or store personal information from minors.

If you believe a minor’s data has been provided, please contact us for immediate removal.

12. Disclosure to Law Enforcement

We may disclose user information if required by law, government authorities, or court orders to comply with investigations, fraud prevention, or national security requests.

13. Grievance Redressal

In accordance with the IT Rules, 2011, Bharatke has appointed a Grievance Officer to address data protection concerns.

Grievance Officer: Aayushmaan Gupta
📧 grievances@bharatke.com
🏢 161/32-B G/F, Khazan Basti, Nangal Raya, New Delhi – 110046, India

We aim to respond to grievances within a reasonable timeframe.

14. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised “Effective Date.”

Continued use of Bharatke Services constitutes acceptance of the updated policy.

15. Your Consent

By accessing or registering on Bharatke.com, you:

  • Consent to the collection, processing, and use of your data as described herein.
  • Acknowledge that the information you provide for public display will be visible to other users and third parties.